Terms of service

OVERVIEW

This website is operated by MARR LDN LIMITED, a company registered in England and Wales under company number 16861828 (“we”, “us”, or “our”). By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms and Conditions (“Terms”), including any additional policies referenced herein or available by hyperlink. If you do not agree to these Terms, you may not access the website or use our services.

For enquiries, please contact us at team@marrldn.com

SECTION 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or have given consent for any minor dependents to use this site. You must not use our products or website for any unlawful or unauthorised purpose, nor violate any applicable laws in your jurisdiction.

SECTION 2 - Products and Availability

We make every effort to display product descriptions, images, and colours as accurately as possible. However, we cannot guarantee that your device’s display of colours will be accurate. All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice. If an item becomes unavailable after an order is placed, we will notify you and issue a refund or offer an alternative where appropriate.

SECTION 3 - Pricing and Orders

All prices are subject to change without notice. Prices shown at checkout are final at the time of order acceptance. We reserve the right to refuse or cancel any order at our discretion, including where there are pricing errors, stock issues, or suspected fraud. If payment has already been processed, a full refund will be issued.

SECTION 4 - Payment

We accept payment via the methods made available at checkout, including Visa, MasterCard, American Express, and PayPal. Payments are processed securely through Shopify’s integrated payment providers. By placing an order, you authorise us to charge your selected payment method for the full order amount.

SECTION 5 - Shipping and Delivery

Shipping costs and estimated delivery times are displayed at checkout. Delivery estimates are not guaranteed and may vary. You are responsible for providing accurate delivery details. We are not responsible for delays or losses resulting from incorrect or incomplete address information.

SECTION 6 - International Shipping and Duties

Orders shipped to the EU and United States may be sent on a Delivered Duty Paid (DDP) basis. For other countries, customers are responsible for any import duties, customs fees, and local taxes.

SECTION 7 - Returns and Refunds

Customers have the right to cancel their order within 14 days of receiving the goods. Items must be returned unused, unworn, in original condition, and with all tags attached. Refunds will include the item price and standard shipping cost where applicable.